Engage · Alert System

Every Second Counts.
Respond Faster.

A location-aware mass notification service that reaches every person in your facility via SMS, voice, app push, and portal prompts — triggered by staff, IoT panic hardware, or automated system events, with built-in escalation and a HIPAA-ready audit trail.

Capabilities
Multi-channel delivery Location-aware Auto-escalation
Capabilities

Everything You Need to Alert at Scale

From one-touch panic buttons to automated escalation chains — Alert System covers every scenario from routine operations to facility-wide emergencies.

Multi-Channel Delivery

Simultaneously push alerts via SMS, automated voice calls, mobile app push, email, and on-screen portal notifications. No channel left unnoticed.

Location-Aware Targeting

Use geofencing data from Real-Time Locate to send alerts only to people in a specific zone, floor, wing, or building — reducing noise while maximizing relevance.

Panic & Duress Buttons

Physical IoT panic hardware and virtual one-touch buttons that instantly trigger staff alert flows via the ENGAGE API Gateway. Configurable to notify a single supervisor or the entire facility.

Pre-Built Emergency Templates

Ready-to-use templates for Code Red, Code Blue, lockdown, evacuation, weather emergencies, and custom facility-specific codes.

Auto-Escalation Logic

If no acknowledgment is received within a configurable window, the alert automatically escalates to the next tier of responders — no manual follow-up required.

Audit Trail & Compliance

Every alert is timestamped, logged, and linked to acknowledgments on a HIPAA-ready, blockchain-auditable record. Full history for Joint Commission reviews, incident reports, and regulatory submissions.

How It Works

Three Steps. Zero Hesitation.

Alert System is designed for speed under pressure. When an incident occurs, there is no time for complex workflows — so we built one you can operate in seconds.

1
Define the Alert

Choose a template or compose a custom message. Set the target audience: everyone, a specific zone, a role group, or a named individual.

2
Send in One Tap

Dispatch the alert across all configured channels simultaneously. The system tracks delivery receipts and acknowledgments in real time.

3
Escalate Automatically

If a responder does not acknowledge within your defined window, the alert escalates to the next tier — no manual intervention needed.

Use Cases

Built for the Industries Where Alerts Matter Most

From hospitals to campuses to service bays, Alert System adapts to your environment and your protocols.

Healthcare
Emergency Response & Code Alerts

Dispatch Code Blue, Code Red, or lockdown alerts to the right people in the right zone within seconds of an incident trigger.

Hospitality
Guest Safety & Operational Alerts

Notify housekeeping of vacated rooms, alert security to flagged guests, or reach all staff during a property emergency.

Education
Campus Lockdown & Safety Comms

One-tap lockdown alerts reach every student, faculty member, and staff across campus via app push, SMS, and digital signage.

Automotive
Service Bay & Technician Alerts

Notify technicians of incoming vehicles, flag quality issues that need supervisor attention, or broadcast facility-wide safety alerts.

Explore the Suite

Every module works better together.

When every second matters,
your alert system has to be ready.

See how Alert System integrates with your facility's existing workflows and gets your team responding faster — from day one.

Book a Demo