A location-aware mass notification service that reaches every person in your facility via SMS, voice, app push, and portal prompts — triggered by staff, IoT panic hardware, or automated system events, with built-in escalation and a HIPAA-ready audit trail.
From one-touch panic buttons to automated escalation chains — Alert System covers every scenario from routine operations to facility-wide emergencies.
Simultaneously push alerts via SMS, automated voice calls, mobile app push, email, and on-screen portal notifications. No channel left unnoticed.
Use geofencing data from Real-Time Locate to send alerts only to people in a specific zone, floor, wing, or building — reducing noise while maximizing relevance.
Physical IoT panic hardware and virtual one-touch buttons that instantly trigger staff alert flows via the ENGAGE API Gateway. Configurable to notify a single supervisor or the entire facility.
Ready-to-use templates for Code Red, Code Blue, lockdown, evacuation, weather emergencies, and custom facility-specific codes.
If no acknowledgment is received within a configurable window, the alert automatically escalates to the next tier of responders — no manual follow-up required.
Every alert is timestamped, logged, and linked to acknowledgments on a HIPAA-ready, blockchain-auditable record. Full history for Joint Commission reviews, incident reports, and regulatory submissions.
Alert System is designed for speed under pressure. When an incident occurs, there is no time for complex workflows — so we built one you can operate in seconds.
Choose a template or compose a custom message. Set the target audience: everyone, a specific zone, a role group, or a named individual.
Dispatch the alert across all configured channels simultaneously. The system tracks delivery receipts and acknowledgments in real time.
If a responder does not acknowledge within your defined window, the alert escalates to the next tier — no manual intervention needed.
From hospitals to campuses to service bays, Alert System adapts to your environment and your protocols.
Dispatch Code Blue, Code Red, or lockdown alerts to the right people in the right zone within seconds of an incident trigger.
Notify housekeeping of vacated rooms, alert security to flagged guests, or reach all staff during a property emergency.
One-tap lockdown alerts reach every student, faculty member, and staff across campus via app push, SMS, and digital signage.
Notify technicians of incoming vehicles, flag quality issues that need supervisor attention, or broadcast facility-wide safety alerts.
Every module works better together.
Branded portals push alert notifications on-screen the moment users connect — extending your alert coverage to every WiFi-connected device.
Explore → JourneyAfter an alert resolves, JOURNEY handles follow-up: post-incident surveys, staff debriefs, and compliance notifications — automatically.
Explore → LocateKnow exactly who is in the affected zone before the alert fires. Real-Time Locate makes every alert hyper-targeted and auditable.
Explore →When every second matters,
your alert system has to be ready.
See how Alert System integrates with your facility's existing workflows and gets your team responding faster — from day one.
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