Experience Orchestration Platform

Orchestrate Every
Experience.
In Real Time.

ENGAGE connects people, systems, and connected devices through a single, secure orchestration layer — turning events and data into real-time action and measurable outcomes.

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Across Industries
Healthcare Education Automotive Hospitality

Engage · Orchestrate · Activate

The Problem

Today's Engagement
is Fragmented by Design.

Captive portals, messaging systems, IoT devices, and enterprise platforms operate in silos. ENGAGE provides one programmable orchestration layer that connects everything.

✕ The Challenge
✓ How Engage Solves It
Challenge

Disconnected user experiences across captive portals, apps, and messaging tools.

Engage Fixes This

Unified engagement layer connecting portals, apps, messaging, and management into one orchestrated platform.

Challenge

Manual, reactive alerts and workflows that depend on staff intervention.

Engage Fixes This

Journey and workflow engine automates triggers, actions, and multi-step journeys based on real-time events and behavior.

Challenge

Inconsistent communication across email, SMS, voice, ads, and on-site screens.

Engage Fixes This

Coordinates all channels to deliver the right message, at the right moment, through the highest-converting touchpoint.

The Solution
Engage

Four Pillars. One Platform.

ENGAGE combines four tightly integrated modules into a single programmable engagement ecosystem — connecting people, assets, services, and data through a secure API gateway and workflow engine.

Branded Portal

Your Brand. Their First Impression.

Three integrated portal layers — Captive Portal for secure access and visitor data collection, Experience Portal for personalized engagement, and Management Portal for centralized operational control — all connected through a cloud-native architecture.

  • Secure WiFi onboarding with identity capture, consent flows, and policy-based access control
  • Personalized experience environment with dynamic tiles for services, events, wayfinding, and offers
  • Role- and location-aware content targeting — different experiences for patients, visitors, and staff
  • Embedded surveys, feedback forms, and consent capture at the point of connection
  • Centralized management portal with analytics on visits, return rates, dwell time, and engagement
Learn more
You're connected
The Grand Hotel — Guest WiFi
Welcome back, Sarah!
240 loyalty points unlocked
Journey Automation

Every Touchpoint, Orchestrated.

JOURNEY is the programmable communications layer of ENGAGE — delivering the right message to the right user at the right time through the right channel, triggered automatically by real-time events, system signals, or IoT device activity.

  • Event-based triggers from portals, location zones, EHR events, IoT/IoMT devices, or enterprise systems
  • Omnichannel delivery: SMS, email, voice, app push, digital ads — all coordinated in one workflow
  • Audience segmentation by role, location, behavioral history, or enterprise data attributes
  • Fully automated or human-in-the-loop journeys — efficiency and control at every step
  • Campaign analytics: delivery rates, engagement, conversions, and ROI per journey
Learn more
Post-Visit Journey LIVE
Trigger
Check-in detected
Day 0 · SMS sent ✓
Welcome message · instant
Day 3 · Survey email ✓
68.7% opened · 4.2× ROI
Real Time Locate

See Everything. Track Anything.

ENGAGE connects IoT and IoMT devices, edge systems, and asset tracking infrastructure to enable real-time orchestration between people, devices, and services — using your existing WiFi with optional BLE or RTLS overlay for higher precision.

  • IoT / IoMT device connectivity — medical equipment, edge systems, and infrastructure assets
  • Geofencing zones that trigger automated journeys, alerts, or access events on entry or exit
  • Movement and capacity analytics — dwell time, occupancy by zone, and historical paths
  • Asset tracking — real-time location and status of tagged equipment, devices, or vehicles
  • Deep integration with EHR systems, access control, cameras, and enterprise platforms
Learn more
Zone A · Live
4 people tracked · North Wing
Avg dwell · 18 min
Conference Room · 2 assets
Asset located · Room 302
1 zone alert · ICU Wing
Alert System

Every Second Counts. Respond Faster.

A location-aware mass notification service — integrated with the API Gateway and Real-Time Locate layer — that dispatches targeted alerts via SMS, voice, app push, and on-screen prompts, with automatic escalation and a full compliance audit trail.

  • Multi-channel delivery: SMS, voice calls, app push, email
  • Location-aware alerts using geofencing data
  • Panic/duress buttons for immediate staff alerts
  • Pre-configured templates for emergency codes
  • Automatic escalation if no response received
Learn more
🚨 Code Red — Floor 3
Alert dispatched · SMS + Push · 42 notified
⚡ Auto-Escalation Triggered
No response in 2 min · Supervisor alerted
Industries

Built for Your Industry.

One engagement engine, tuned to the people you serve — patients, students, drivers, and guests. ENGAGE adapts journeys, portals, and triggers to the moments that matter most in each vertical.

Healthcare

  • Patient engagement from check-in to discharge and beyond
  • Wayfinding, appointment nudges, and service requests in one portal
  • Staff alerts and auto-escalation when a patient needs help fast

Education

  • Student engagement across campus WiFi, apps, and portals
  • Orientation flows, event reminders, and personalized resources
  • Campus-wide alerts that reach the right people instantly

Automotive

  • Customer engagement from showroom to service drive
  • Service status updates, offers, and loyalty journeys
  • Dealership WiFi capture that turns visitors into known guests

Hospitality

  • Guest engagement from booking to checkout
  • Concierge requests, upsells, and amenity discovery on tap
  • Real-time staff routing so no guest request slips through
Platform Architecture

One Layer. Every System. All Connected.

ENGAGE sits between your enterprise stack and every engagement surface — normalizing data, orchestrating journeys, and activating intelligence in real time.

Users & Guests
WiFi · BLE · App
IoT & IoMT Devices
Sensors · Beacons · Wearables
EHR / CRM / ERP
Events · Triggers · Records
ENGAGE
API Gateway
+ Workflow Engine
Event-Driven · Programmable · Compliant
HIPAA-Ready ISO-Aligned Blockchain Audit
Branded Portals
WiFi · Experience · Access
JOURNEY Messaging
SMS · Email · Push · Voice
Alert System
Real-time · Escalation · Audit
Users ↔ Assets ↔ Services ↔ Data Unified through a single orchestration layer

Engagement is no longer about sending messages.
It's about orchestrating experiences across systems,
assets, and people — in real time.

ENGAGE positions CorePLUS as an engagement platform company — not just a CX, data, or communications provider. It is API-driven and event-centric, enabling intelligent interaction across digital, physical, and connected environments — initiated by users, enterprise systems, IoT, and IoMT devices alike.

See Engage in Action
Business Impact

Measurable Outcomes.
Across Every Touchpoint.

ENGAGE transforms disconnected infrastructure into an intelligent engagement ecosystem — increasing conversion, automating operations, activating data into action, and delivering a future-ready foundation for AI-driven engagement.

Business Impact

Increase Engagement
Conversion Rates

Turn passive WiFi connections and portal visits into active, personalized journeys that drive measurable outcomes.

Business Impact

Improve Operational
Automation

Replace manual, reactive workflows with intelligent, event-driven automation that runs 24/7 without staff intervention.

Business Impact

Reduce Manual
Workflow Management

Automated journeys, triggered alerts, and self-service portals eliminate repetitive coordination tasks across teams.

Business Impact

Gain Full Visibility
Into Behavior

Unified dashboards aggregate engagement, location, and system data into one real-time view of every user and asset.

FAQ

Common Questions

ENGAGE is API-driven and event-centric — engagement is triggered by enterprise systems, IoT/IoMT devices, location events, and behavioral signals, not just manual sends. Unlike traditional CX or messaging tools, ENGAGE unifies portals, JOURNEY automation, Edge & IoT integration, and alerts into one programmable engagement ecosystem governed by a secure API Gateway and workflow engine.
JOURNEY delivers across SMS, email, app push notifications, voice calls, and digital ads — all orchestrated from a single workflow builder. Journeys can be triggered by any event: a portal connection, an IoT/IoMT device signal, an EHR status change, or a behavioral event. Segment by role (patient, visitor, staff), location zone, or enterprise data attributes, and track delivery, engagement, conversions, and ROI in one dashboard.
ENGAGE's Edge & IoT integration layer leverages your existing WiFi infrastructure for proximity sensing, with optional BLE beacon or RTLS tag overlays for higher precision. For environments that already have enterprise WiFi, no additional hardware is required to begin tracking people and assets. IoT and IoMT device telemetry can also be ingested through the API Gateway to trigger automated workflows or alerts.
Yes. The ENGAGE API Gateway is the enterprise integration layer — designed to connect securely with CRM, ERP, EHR, access control, cameras, telco services, and smart infrastructure. The Alert System integrates with access control and cameras; Edge & IoT connects to EHR and IoMT devices; JOURNEY can be triggered by any CRM event, EHR status change, or webhookable enterprise system. HIPAA-ready and ISO-aligned environments are supported.
ENGAGE is modular by design — deploy only what you need. The Captive & Experience Portal and JOURNEY can typically go live within days. Edge & IoT integration and Alert System timelines depend on existing network infrastructure, but the onboarding team provides a complete site readiness assessment and implementation plan upfront. You can start with a single module and expand to the full orchestration stack without re-architecting.
Yes. ENGAGE is architected for multi-tenant, multi-site deployments with cloud-native and edge-ready infrastructure. You can manage engagement across hundreds of campuses, branches, or facilities from a single administrative layer, with location-specific portal content, journey logic, geofencing zones, and alert configurations applied per site. Hybrid and on-premises deployments are also supported.
Get Started Today

Ready to Orchestrate
Every Experience?

See how ENGAGE unifies your portals, JOURNEY automation, Edge & IoT integration, and alerts into one programmable engagement ecosystem — turning events and data into real-time action.

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